Up-Sell Instead Of Cross-Sell Your Ebay Items
Author: Jason Griffith
When you own an
eBay store, you have the luxury of listing
items in your store inventory that essentially do
not expire
like regular auctions. This feature opens the doors
for you to
carefully think about and design a process for
promoting your
items.
As with most things in life, there is an easy road
and there is
a tougher road that demands more work. The results
that one gets
are often direct in line with the effort one puts
in.
eBay provides you with a cross-promotional tool,
where you can
present a buyer with similar or related items when
they view an
auction listing, and when they go through the
checkout process.
The easy way out of using this feature is to simply
let the
system decide which auction listings to show to the
buyer. That
is probably also the least efficient way of using
the
cross-promotional tool. However, if most of your
listings are
regular time-limited auctions, then you do not have
much choice
other than using the auto selection feature.
A more efficient and effective way of using the tool
is to
promote your more expensive items when a buyer views
an auction
listing. This method is actually even more important
for when
the buyer is going through the checkout process. At
checkout
time you know that you have a paying buyer who is
interested in
the particular purchased item. Now is the time to
use that
knowledge and up-sell.
Often, your more expensive items are the ones that
move much
slower. That can be for a variety of reasons, such
as buyers
limiting their searches to specific dollar limits,
buyer
confidence in you as a seller, and buyer confidence
in the
broader eBay auction system.
Hence, you must use every sensible opportunity you
get to
promote your more expensive items.
To do this effectively, you must fully understand
your products
and how they relate to one another. In addition, you
must
understand your buyer.
You must know that if the buyer purchased your red
$10 widget,
then they are most likely to be interested in your
related $120
widget because the red widget works with or enhances
the
performance of your more expensive widget.
In this scenario, you would list your red $10 widget
as a
regular eBay auction and list your related $120
widget as a
store inventory item. Using the cross-promotional
tool, you
would then manually select the more expensive widget
to be
shown on in the cross-promotional tool, as well as
other items
that might relate to the red widget or the more
expensive
widget.
Cross-promotion can be very effective in generating
more sales,
but you cannot expect the optimal results if you
choose to rely
on automatic selection. Put in some thought and
work, and you
should see far better results.
About The Author: Jason Griffith writes eBay Store
reviews for
http://BestAuctionStores.com
(http://www.bestauctionstores.com), a site dedicated
to
providing eBay Store Owners with reviews and
feedback about
their stores.
|
Using Your Ebay Store Categories
Author: Jason Griffith
Few things are more
frustrating than visiting an eBay store and
be presented only with a mile long list of items
that one has to
scroll through. It is very difficult to find items
in a long
list if you are looking for a particular type or
genre of item.
What many eBay store owners do not seem to realize
is that eBay
buyers are not desperate to find and buy their
particular items.
There are so many auctions going on at any
particular point in
time, that the browser Back button is probably the
most used
function when browsing or searching for items.
The default sort order for the listing display in an
eBay store
is listing end time, with those auctions ending
soonest
displayed at the top. There are other listing sort
orders
available as well, but unfortunately none of those
are
necessarily very well suited for a store inventory
display.
The primary means at your disposal to make it easier
for an
eBay buyer to find what he or she is looking for are
the
categories.
Think of the categories as virtual aisles in your
store. You
need to use those virtual aisles in your store to
guide the
buyer through the merchandise on offer.
The easier you make it for the buyer to find the
desired item,
the better the chances that the person will buy your
item and
not someone else's.
You know your merchandise best and know how you can
slice and
dice the types of merchandise into meaningful
categories.
However, do not limit a particular item to only one
category.
With an eBay store, you can list an item in two
different store
categories free of charge. Make full use of it.
An eBay buyer might miss an item while browsing one
category
but notice it in the second category. This is
synonymous to
putting cans of the same cream in both the dairy
section and in
the baking section of a groceries store.
You cannot predict all the uses that a buyer will
have in mind
for your merchandise, but you can at least cover off
the most
obvious ones. When a buyer visits your eBay store
and sees the
categories, they will first think of what they want
to use the
item for and see if there is a matching category.
You can have up to 300 different categories in your
eBay store.
Make full use of it to help your buyer easily find
the item (or
even similar item) they want to buy.
Generally, a person visits your store wanting to buy
something,
i.e., with money in hand. It is a great loss when
they leave
your store because they couldn't find your item that
is hidden
amongst tens or hundreds of other items.
About The Author: Jason Griffith writes eBay Store
reviews for
http://BestAuctionStores.com
(http://www.bestauctionstores.com), a site dedicated
to
providing eBay Buyers with the ability to review and
rate eBay
stores. |